Blog
Running jobs, keeping the record straight, and what we learn building Sitestack.
Latest2 min read
New home warranty providers look for specific things during their inspections, and paperwork gaps show up in predictable places. Here's what they're checking, and how contractors get caught out.
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Nearly every contractor has started a site diary with good intentions and let it lapse within a couple of weeks. Here's the real reason it happens, and the specific fix.
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Sometimes a client won't confirm that work is finished, even when it clearly is. Here's what protects you while you wait, and how to move things forward without burning the relationship.
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A data subject access request from a client is a legal right under UK GDPR, and it can expose exactly how badly, or well, you keep records. Here's what most contractors don't realise about it.
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It feels like a reasonable defence in the moment. Once a dispute goes to adjudication or court, "I told them on site" carries almost no weight at all. Here's why.
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A simple snag shouldn't end up in court. When it does, it's almost always because there was no clear record of what was raised, what was agreed, and what happened next.
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A Risk Assessment Method Statement that's missing, out of date, or not signed by the people on site can stop an inspection dead. Here's why it happens more often than it should.
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A compliance gap under Part L discovered after a job has been handed over is a difficult problem to fix cleanly. Here's what typically happens, and how to avoid it in the first place.
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A photo on its own proves less than most contractors think. Without a date, a location, and context, it's easy to challenge and hard to rely on when it matters.
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When subcontractors rely on verbal instructions and memory instead of shared documents, small misunderstandings turn into expensive rework. Here's where it goes wrong most often.
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A client claims the finished work doesn't match what was agreed. Proving otherwise depends entirely on what you recorded before it was covered up or signed off.
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Most builders know a variation clause exists somewhere in the contract. Far fewer follow what it requires. Here's what a standard JCT-style clause asks for, in plain terms.
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The Building Safety Act's golden thread of information sounds like it's only for high rise developers. Here's what it means for small and mid-size contractors doing everyday residential work.
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Every contractor has said it at some point on a busy job. Here's why the paperwork you push to later almost always ends up costing far more than it would have taken to do at the time.
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Retention money gets held back until defects are fixed and paperwork is in order. A proper paper trail gets it released faster, and its absence is exactly what holds it up.
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A fire, flood or theft on site is stressful enough without discovering your insurer wants evidence you never thought to keep. Here's what they ask for, and why most contractors can't produce it.
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A five minute daily habit of logging who was on site and what happened is one of the cheapest forms of insurance a contractor can have. Here's how to stick to it.
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A damp proof course that isn't photographed before it's covered up is a problem waiting to surface, usually at the worst possible time. Here's why the photo matters so much.
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Building control asks for evidence of work done months ago, and you don't have it. What happens next, and how to make sure it doesn't happen again.
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"The drawings changed on site" is one of the most expensive sentences in construction when nothing is written down. Here's why, and what to do instead.
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You did the extra work on a verbal instruction and now the client says they never agreed to pay for it. Here's what happens next, and why you usually lose.
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We run a construction company ourselves. Here's why the software we could find was either no good or priced for firms five times our size, and why we built our own.
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